Brian Kazungu, 12/05/2023 Organisational politics can be defined as an act and an attempt to influence opinions, decisions and actions of others in a given institution...
Brian Kazungu, 12/05/2023 I can describe Contingency Alertness as the ability to react and adjust to an unforeseen or foreseeable shift or change of circumstances that...
Brian Kazungu, 12/05/2023 Lines of communication define the actual ways and methods by which information is being relayed across the organisation. These lines show how people...
Brian Kazungu, 12/05/2023 An organisational structure pin-points the position and authority of individuals in a company and it identifies the formal relationships that exist in an...
Brian Kazungu, 11/05/2023 One of the biggest challenges for most SMEs is the failure to get the required capital to ensure that the business is started...
Brian Kazungu, 11/05/2023 Meetings are important for the sharing of ideas, impartation of knowledge and the giving of feedback on the success and challenges being faced...
Brian Kazungu, 10/05/2023 Every business has a cocktail of diverse customers who come from different backgrounds and who have different ambitions in life. All these people...
Brian Kazungu, 10/05/2023 Customer Service is a process of humane and professional attention and treatment given to clients, before, during and after a transaction. It focuses...
Brian Kazungu, 08/05/2023 Customer Service is a process of humane and professional attention and treatment given to clients, before, during and after a transaction. It focuses...
Brian Kazungu, 08/05/2023 Every business, whether an SME or a large corporation, in one way or the other, at least, buys products from individuals or from...